CricNoble

Delete Your Account

CricNoble — Account & data deletion request

From inside the CricNoble mobile app

The fastest way to delete your account is from inside the app:

  1. Open the CricNoble app on your phone and sign in.
  2. Go to Profile → Settings → Account.
  3. Tap Delete account and confirm.

Deletion is immediate. You'll receive a confirmation email at the address on file.

If you can't access the app

Email us from the address registered on your CricNoble account and we will process the deletion within 7 business days.

Email admin@cricnoble.com

Please email from the same address you used to register, so we can verify the request. If you can't do that, include enough identifying information (full name, approximate signup date, name of tournaments you organised) for us to locate the right account.

What we delete

When you delete your CricNoble account, the following personal information is permanently removed from our systems:

  • Your name, email address, phone number, and profile picture.
  • Your account login credentials.
  • Your Firebase Cloud Messaging push token (no more notifications).
  • Your private settings and preferences.
  • Personal photos you uploaded to your own profile.

What we keep (anonymised)

To preserve the integrity of shared tournament records that other players have a legitimate interest in, the following is retained but permanently disconnected from your identity— replaced with a generic label such as “Deleted Player”:

  • Cricket match data you participated in or scored (ball-by-ball records, statistics, points table contributions).
  • Tournament structure (fixtures, groups, results) for tournaments you created — so co-organisers and players can still see what happened.
  • News posts and team announcements you wrote — kept on the tournament feed under a generic byline.

We do this because cricket scorecards belong to all the players in the match, not just one person. Removing your data entirely would erase the historical record for everyone else who participated.

Retention timeline

Personal information is deleted from our active databases within 30 days of your request. Encrypted backups containing older snapshots are rotated out over a maximum of 90 days, after which no copies of your personal information remain.

Records we may retain longer

We may retain certain records beyond deletion only where required by law — for example, financial transaction records (if you ever subscribe to a paid feature) or records relevant to active legal proceedings.

Questions

Contact us at admin@cricnoble.com for any questions about how we handle deletion or what data we hold about you.